Privacy Policy
Information We Collect
Information You Provide to Us
"Personal information" refers to data that can be used—alone or in combination with other information—to directly or indirectly identify, contact, or locate you. The personal information we collect includes your name, location, shipping address(es), and order history. This does not include credit card or PayPal information; RDX does not store payment methods.
We may also collect personal information you provide about others, such as their name and address (e.g., when sending a gift). This information is used solely to fulfill your request.
Social Media Widgets
The RDX service may include social media features, such as Facebook Like and Share buttons. These features may collect your IP address, log which page you are visiting, and set cookies to function properly. Some social features are hosted by third-party providers (e.g., Facebook), and your interactions with them are governed by their respective privacy policies.
Text Messages
You may choose to receive text messages from us. When you opt in, we’ll send you updates about promotions and other messages. These may include information collected automatically based on your interactions with our website, such as reminders about abandoned carts.
When you voluntarily sign up for SMS notifications, we collect and store the information you provide, such as your phone number and message read activity. You can unsubscribe at any time by replying “STOP” to any message. For more details, refer to our Terms and Conditions.
How We Use Your Information
Generally, we use personal information to deliver the RDX service to you, including:
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Creating and managing your account
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Processing and confirming your orders
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Responding to customer service inquiries
If you sign up for our newsletter, we use your name and email address to send you updates. You can unsubscribe anytime via the link in the email, through your account settings, or by contacting us at RDX-Nutrition@outlook.com.
Note: You cannot unsubscribe from transactional emails, such as order confirmations or shipping updates.
RDX does not track your online activity across third-party websites and currently does not respond to "Do Not Track" browser signals.
Managing Your Data
To update or change your personal information, you can do so through your account settings or by contacting us at RDX-Nutrition@outlook.com.
To deactivate your account, send us a request. We will delete your personal data unless we are required to retain it for ongoing business obligations. We aim to respond within a reasonable timeframe.
Data Retention
RDX retains your data as long as your account is active or as needed to provide services to you. We only keep and use your information to comply with legal obligations, resolve disputes, and enforce agreements.
Security
Protecting your personal data is important to us. We take reasonable precautions to safeguard your information. However, we cannot guarantee absolute security and do not accept liability for unintended data breaches.
We may communicate with you electronically regarding security, privacy, and administrative matters related to your use of RDX services. If a security breach occurs, we will notify you via our website or email.
RDX follows widely accepted industry standards to protect personal information during transmission and once received.
If you have questions about data security, please contact us at RDX-Nutrition@outlook.com.
Membership Account, Password & Security
You are responsible for maintaining the confidentiality of your password and account information. Any activity under your account is your responsibility.
Please report unauthorized account use or other security issues to RDX immediately.
Changes to This Privacy Policy
RDX may update this Privacy Policy from time to time. Updates will be posted on our website (www.RDX-Nutrition.nl) or communicated through other reasonable means (e.g., via email).
We recommend checking this page regularly for the latest information about our privacy practices.
